BookLine Every missed call is a job you just lost.
You're under a sink or up on a roof and can't grab the phone. Your AI receptionist answers every call, captures the job details, flags emergencies to your on-call tech, and books estimates while you finish the work in front of you.
When you can't answer, the caller dials the next contractor on Google.
Nobody leaves a voicemail
Someone with a leaking water heater doesn't leave a message. They hang up and call the next name in the search results.
A missed call is a job that booked elsewhere
The service call that rang while you were on a ladder is real revenue that just went to another truck.
Emergencies don't keep office hours
Burst pipes, dead furnaces and tripped panels happen nights and weekends, when nobody is at the desk.
An AI receptionist and dispatcher for the trades.
Job details captured
Every call gets the service address, the issue in the caller's own words, and how urgent it is, logged and texted to you before the call ends.
Emergency triage
Urgent calls get flagged and transferred to you, or your on-call tech gets an instant text with the address, the issue and the callback number. You define what counts as an emergency for your trade.
Estimates on your calendar
Quote requests get booked as estimate appointments in your Google Calendar or Square instead of piling up in voicemail, with a confirmation text to the customer.
Callback numbers confirmed
The AI reads the caller's number back digit by digit, so your tech never wastes a callback on a wrong number.
Instant text summaries
Every call becomes a text and a portal entry: who called, where, what's wrong, and how fast they need you.
24/7 coverage
Nights, weekends, holidays, and every hour you're on a job. No call goes unanswered.
Live in days, not months.
Tell us about your business
Your services, service area, pricing, and what counts as an emergency for your trade. One short call.
We build your receptionist
We configure the assistant in your voice, connect your calendar for estimates, and set your on-call transfer and text rules.
Test together, then go live
You call it with a fake emergency and a fake quote request, we tune it, and we flip your forwarding when it sounds like your company.
Call (866) 823-0175 and ask it what a caller would.
The demo line is the same assistant your customers would hear. Try saying:
- "My water heater is leaking"
- "My AC stopped working. Can someone come today?"
- "I'd like a quote on a new roof"
- "Do you have anyone on call after hours?"
It says it's an AI. Every call, right after your name.
More than a dozen states require every party to consent before a call is recorded, and more states each year require bots to identify themselves. Our greeting handles both, so a caller can never say they were misled, and the transcripts in your dashboard are ones you can rely on. Anyone who asks for a person gets one.
Questions contractors ask.
How does it handle after-hours emergency calls?
The AI answers every call 24/7. When a caller describes an urgent problem, a burst pipe, no heat, a sparking panel, it flags the call as an emergency and either transfers the caller to your on-call tech or sends the tech a text with the address, the issue and the caller's number. Routine calls get scheduled without waking anyone up.
Can it tell a real emergency from a routine request?
Yes. The AI asks triage questions the way a good dispatcher would. No heat in January gets escalated right now. A quote on a new AC install for spring gets booked as an estimate. You define what counts as an emergency for your trade, and the AI follows your rules.
Will it capture the job details my techs actually need?
Yes. On every call the AI collects the service address, a description of the issue, how urgent it is, and the best callback number, which it reads back digit by digit. Everything is texted and logged to your portal before the call ends.
Can it schedule estimates on my calendar?
Yes. Connect Google Calendar or Square Appointments and the AI offers real open slots, books the estimate, and sends the customer a text confirmation. Field-service platforms like ServiceTitan and Housecall Pro aren't connected yet, so for those the AI texts you the request to enter.
Does it tell callers it's an AI?
Yes. Right after your company name it says the call may be recorded for quality assurance, then introduces itself as an AI assistant. Callers can ask for a person at any time.
Do I need to change my phone number?
No. We forward your existing business line to the AI. Customers keep calling the number on your trucks, your website and your Google listing.
How long does setup take?
Most home service businesses go live within 3 to 5 business days. We train the AI on your services, service area, pricing and emergency rules, connect your calendar, and test it with you before launch.
Flat monthly. Unlimited minutes.
One location. Answers, books into your calendar, takes messages, texts confirmations. Unlimited minutes.
Everything in Essentials plus transfers to your team, missed-call textback, review requests and a shared text inbox.
Multi-location, department routing, Spanish, custom integrations and a named person who knows your setup.
Ready to stop losing jobs to voicemail?
Call the demo and describe a broken furnace. If it handles you well, it'll handle your customers well.