BookLine Never miss a lead again.
Your AI receptionist answers every call, answers questions about your listings, texts property details, and transfers the caller to the right agent by name or extension, at any of your offices, 24/7. The agent gets the caller's details by text before their phone even rings. A four-office Illinois brokerage runs its main lines on it today.
In real estate, the first agent to respond usually wins.
Buyers call the next sign
A buyer standing in front of a yard sign calls once. If it rings out, they call the number on the next sign, and that agent gets the showing.
One missed call, one lost commission
A single unanswered call can be a listing or a buyer you never meet. That's a commission, not a voicemail.
Calls come during showings
The phone rings while you're walking a client through a house, at an open house, or long after the office closes. You can't answer then. Your AI can.
An AI receptionist built for brokerages and teams.
Transfers to agents by name or extension
A caller asks for Maria, or for extension 214, and gets connected. It also knows which agent has which listing and can send the caller straight to them.
Caller details texted to the agent first
Before the agent's phone rings, they get a text with the caller's name, number and what they're asking about. They pick up already knowing who it is.
Multi-office routing
One receptionist for all your offices, with per-office directories and hours. A caller asks for the Arlington Heights office and lands there, not in a general queue.
Answers listing inquiries
Price, beds, baths, location and status for your active listings, answered on the call, with the details texted to the caller so they don't have to write anything down.
After-hours lead capture
Evenings, weekends and open-house Sundays, the AI takes the caller's name, number and the property they're interested in, so your team can follow up first thing.
Works with your phone system
We connect to your existing PBX or host desk phones for you, so transfers land on the same extensions your agents already use.
Live in days, not months.
Tell us about your brokerage
Your offices, agents and extensions, active listings, hours, and how you want calls handled. One short call.
We build your receptionist
We configure the assistant in your voice, load your agent directory, connect your phone system, and set up the caller-details text.
Test together, then go live
You call it, we tune the transfers and listing answers with you, and we flip your forwarding when it sounds like your office.
Call (866) 823-0175 and ask it what a caller would.
The demo line is the same assistant your customers would hear. Try saying:
- "What properties do you have in Naperville?"
- "Can you transfer me to the Arlington Heights office?"
- "I'd like to schedule a showing"
- "Can you text me the listing details?"
It says it's an AI. Every call, right after your name.
More than a dozen states require every party to consent before a call is recorded, and more states each year require bots to identify themselves. Our greeting handles both, so a caller can never say they were misled, and the transcripts in your dashboard are ones you can rely on. Anyone who asks for a person gets one.
Questions brokers and team leads ask.
Can it transfer to a specific agent or office?
Yes. The AI routes calls by agent name, extension, office location or department using your existing phone system, or one we host for you. It can also look up the listing agent for a specific property and transfer the caller directly.
How does the agent know who's calling?
Before the transfer connects, the agent gets a text with the caller's name, callback number and what they asked about. If the agent can't pick up, the AI takes a message and the agent still has the details.
Will it answer questions about my listings?
Yes. We load your active listings during onboarding and keep them updated, so the AI can answer price, beds, baths, location and status questions and text the details to the caller. Tell us where your listings live and we'll tell you what we can pull before you sign.
What about leads that come in after hours?
The AI answers 24/7 and captures every lead with the caller's name, number, the property of interest and a transcript, so your team can follow up in the morning, or right away if you'd rather be texted.
Can it handle more than one office?
Yes. One assistant covers all your locations with per-office directories, hours and routing. A four-office brokerage in Illinois runs on it today.
Does it tell callers it's an AI?
Yes. Right after your brokerage's name it says the call may be recorded for quality assurance, then introduces itself as an AI assistant. Callers can ask for a person at any time.
Do I need to change my phone number?
No. We forward your existing brokerage lines to the AI, so your signs, marketing and online profiles keep working unchanged. Most brokerages go live within 3 to 5 business days.
Flat monthly. Unlimited minutes.
One location. Answers, books into your calendar, takes messages, texts confirmations. Unlimited minutes.
Everything in Essentials plus transfers to your team, missed-call textback, review requests and a shared text inbox.
Multi-location, department routing, Spanish, custom integrations and a named person who knows your setup.
Ready to capture every lead?
Call the demo, ask about a listing, and ask to be transferred. If it handles you well, it'll handle your buyers well.